Order status
Where’s my SHEIN order? Ask us in the Instagram DM
There are no tracking codes on this site. To check on your SHEIN order, message us in the same Instagram DM where you ordered.
How to ask for an update
Step 1 Open the same chat
Go to the Instagram DM with @shakulshipping where you sent your order.
Step 2 Send a short message
Say you would like an update, or copy the message below.
Step 3 We reply in the chat
We look up your order and answer you in the same conversation.
A message you can copy
Hi Shakul, could you give me an update on my SHEIN order? Thank you!
What happens after you order
These are the general steps, not your live order status.
- Your SHEIN cart
- Instagram DM
- Price confirmed
- Via the UAE
- Your door
Usually 15–25 days from order to door
Delivery usually takes 15–25 days. If yours is taking longer, message us (opens in a new tab) and we will look into it.
Keep reading
How it works
Five steps from your SHEIN cart to your door.
FAQ
Answers about rates, payment, delivery and sizes.
Contact
Message @shakulshipping on Instagram.