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Order status

Where’s my SHEIN order? Ask us in the Instagram DM

There are no tracking codes on this site. To check on your SHEIN order, message us in the same Instagram DM where you ordered.

Example conversation, for illustration

How to ask for an update

  1. Step 1 Open the same chat

    Go to the Instagram DM with @shakulshipping where you sent your order.

  2. Step 2 Send a short message

    Say you would like an update, or copy the message below.

  3. Step 3 We reply in the chat

    We look up your order and answer you in the same conversation.

A message you can copy

Hi Shakul, could you give me an update on my SHEIN order? Thank you!

What happens after you order

These are the general steps, not your live order status.

  1. Your SHEIN cart
  2. Instagram DM
  3. Price confirmed
  4. Via the UAE
  5. Your door

Usually 15–25 days from order to door

Delivery usually takes 15–25 days. If yours is taking longer, message us (opens in a new tab) and we will look into it.

Keep reading

  • How it works

    Five steps from your SHEIN cart to your door.

  • FAQ

    Answers about rates, payment, delivery and sizes.

  • Contact

    Message @shakulshipping on Instagram.